AT&T Support Ticket

Faulty phones

Created By: hydblues's Picture hydblues Last Reply: hydblues's Picture hydblues
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0

The free phone that I chose began heating up after a few months of use. I got it replaced and the second one had the same heating problem. It became so hot that I thought it would eventually catch fire. I called to terminate the contract and they asked for a huge termination fee saying that this is because I got the handset at a discounted price from them. Discounted price for a faulty phone(or should I say- a piece of brick!!) I guess that is how ATT is clearing off its inventory. After being for ATT for 4 years, I have finally decided to switch. I was charged $130 for early termination. Lesson learnt!! I am absolutely positive that I will never give them my business again.


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