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AT&T Support Ticket - ATT Outstanding Bill

AT&T Support Ticket

ATT Outstanding Bill - Basic dsl service

Created By: courier's Picture courier Last Reply: courier's Picture courier
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0
Product: Basic dsl service

This is the worst nightmare...My business ordered service, this service was never provided. We ordered the service without knowing that AT&T would change our phone#, we've been in business over 20 yrs. We called our rep to cancel however this was never done. We kept getting bills for service we never had. Then we received at letter from a Law Firm threating to sue us. Long story short...we need to resolved this, now it's in some type of collection process they are taking about garnishment of my check? and attachement to my tax return. Listed below is info to help you research:
Original order#Y107773603
Roter UPS tracking #1Z689F6902428398 never received.
Billing address:
World Class Courier, Inc
3904 N Druid Hills, #304
Decatur, GA 30034
Physical address (service never occured)
2260 Lithonia Industrial Blvd, #N
Lithonia, GA 30058
Have been in contact with your C/S dept oover the past six months only to be told over and over again "You ordered the service and signed the contract". This is something that I don't understand if a service is not provided what is my company paying for?


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