AT&T Complaint

AT&T Complaint

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Reward card scam - DirecTv Company itself


Yes I received numerous emails from ATT about wanting me to get DirecTV and I would get a visa rewards card. I finally decided to get DirecTV around Thanksgiving. So I called DirecTV and the guy said that I was getting the $300 rebate because I was such a good wireless customer for Art. He also locked in my bill for 2 year's instead of the usual 1 year then he also gave me NFL Sunday ticket for two years instead of only one. I was told that the card would arrive in the mail without me having to do anything. After 3 months now I called ATT they told me to call DirecTV which I did and they had me call a company named young America. When I called them I was on hold for over 50 minutes then guy answered said that I needed to talk to someone else. I was put on hold again go 40 minutes this time for the guy to say there was nothing on my account saying I was getting the reward card. Then he told me to call the first number that I called. Then I was told to talk to a manager which I did over email which they said I wasn't getting the reward. I just want to make a report so everyone knows what ATT and DirecTV are doing to customers. I have been very pleased with ATT up until now. I believe that I will be going back to Comcast if the issue isn't fixed because they are basically calling me a liar or even worse a thief. I would not even try to get something unless it was offered to me. They have offended a customer. Thank you for your time and help.


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