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AT&T Complaint - Overcharging for internet - At&t Fast Access DSL Xtreme 6
AT&T Complaint

AT&T Complaint

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Overcharging for internet - At&t Fast Access DSL Xtreme 6


Where too start. Been with at&t for years started with dial up internet lol many moons ago. ordered high speed internet 3 years ago at least .Went to a friends house and seen her internet and knew instantly i wasnt getting what i was being charged for.I called At&t last week 4-15-2015 after getting an average speed of 2.45mbps . Now remember Ive been paying for Fast Access Xtreme 6.0 at a cost of 54.00 per month.First off at&t wanted to send a tech out for 99.00 if the problem was on my end . I would not agree to that for reasons that are apparent. After 9 days called back today to say ty At&t im now getting a speed of 6.42mbps after they had to configure my modem on their end. So now thru no fault of my own I have paid approximately 1944.00 for three years of internet use that was pure hell. Netflix never played without rebuffering and hula hardly ever had a chance. At&t did offer me a 50.00 credit for my inconvenience . What gets me is this would have continued if i hadnt finely seen true high speed internet .To me this company is a total rip off .I feel like they took advantage of me and if i had a choice they would not get anymore of my business. As it is now they are the only internet provider in my area at that rate .For others out there check up on At&t you may not be getting what you pay for!!!!!!!!!!!!!


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