Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
AT&T Complaint - Horrible customer service with AT&T - home phone service
AT&T Complaint

AT&T Complaint

ADVERTISEMENT

Horrible customer service with AT&T - home phone service


I called last Monday, November 4th, 2013 to have main line in house discontinued. I was given a confirmation code and promised that the service would be discontinued within the hour. We do have a secondary line that needs to remain in service due to an alarm panel. It was not taken care of. I called again on Wednesday, November 6th and was told there was a hold on the account which would be rectified by morning. The person said he would contact me via my cell phone the next day and gave me an email address. I did not hear from the following day or at all, and the email I sent came back undeliverable. So, then I called Thursday, November 7th and spoke to a lady named Karen who said there now was an order and she would follow up with me. It is now Tuesday, November 12th, 2013 and my phone line is still now disconnected, nor have I heard from either of these people.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to AT&T
SUBMIT a ticket
for AT&T
WATCH videos
for AT&T
More AT&T Reviews and Complaints MORE reviews and complaints
for AT&T

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More AT&T reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team