Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
AT&T Complaint - ATT Billing
AT&T Complaint

AT&T Complaint

ADVERTISEMENT

ATT Billing


I recently moved 10 miles up the road. I am a senior living with a limited income. I have a local call only home phone and DSL internet service for several years. Most of the time they have agreed to work with me on little problems etc. When I moved, I called and asked for a second line put into the new home. The rep said it would cost $57.00 on top of my $30.00 phone bill. I agreed and scheduled them. Imagine my surprise when I got the bill for $348.67. The first time I called I got an idiot who started to read my bill, he had no answers as to why the 10x my regular bill. I asked for a supervisor he said would call. Never did. I called back today and spoke to a woman who agreed to credit the $82.00 for the service call over and above the $57.00 that I agreed to pay. She said the $49.00 was to transfer the phone to my new address, and couldn't be credited. Even though nobody told me that it would be charged. Her response to that statement was: "It's your word against the reps"!!! WHAT?!?! She got the bill down to $216.00 with credits that were wrongly charged. I asked for for a new written statement with what was being charged she said: "We don't send out written statements. We can make payment arrangements though." So their attitude is: Pay it and don't ask questions. Never again AT&T Never again!!! I still do not know what they are charging me for. I will pay my regular bill and the $57.00 but they can forget the rest if they can't justify it.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to AT&T
SUBMIT a ticket
for AT&T
WATCH videos
for AT&T
More AT&T Reviews and Complaints MORE reviews and complaints
for AT&T

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More AT&T reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team